“That’s Professional”

10 Characteristics of Professionalism

I have noticed that there are still plenty of people that don’t understand that how we conduct ourselves in all situations can reflect on our professionalism regardless if we are in the office or not when relating to business affairs. Chris Joseph shares in Chron the 10 Characteristics of Professionalism.

  • Appearance – Meeting or even exceeding the dress code requirements, special attention to when meeting with prospects or clients.
  • Demeanor – Confident not cocky. Polite, well-spoken with all.
  • Reliability – Can be counted on to always find a way to get the job done, no excuses. Being prompt with a timely manner.
  • Competence – Strive to become an expert
  • Ethics
  • Maintaining your Poise
  • Phone Etiquette
  • Written Correspondence
  • Organizational Skills
  • Accountability

It’s proven that as humans our emotions can impact our decisions and attitudes in business. Joshua Freedman an Emotional Intelligence Specialist, neuroscience shows how emotions affect not only the way we think and act but also every living cell in our bodies.

When we are starting ourselves into the what some call the “professional world” we don’t always think about how we conduct ourselves during interactions with others could have a reflection on how we are seen professionally.

Which that also goes both ways. In this case, we will call the subject Mr. R.

Recently I was faced with the ugly reality that those “I can’t believe he said that” moments that I witnessed Mr. R say and do to others he associated with on a professional level, truly should have been my clue that I may not want to get involved. Needless to say, Mr. R’s situation was a mess and being human I felt I should help. Since I knew Mr. R on a personal level, I didn’t follow my typical procedures, the biggest one finalizing agreements in writing. So when the time came for Mr. R uphold his part, I was the brunt of that “I can’t believe he just said that” moment, which turned into “he’s really going to do this to me” moment.

Now, when I look at the 10 Characteristics of Professionalism I should have known how it was going to play out and if I was on top of my business, I should have taken preventative measures or simply walked away from the job when it was offered to me.

I do my best to uphold a high level of integrity and professionalism in all that I do. And one thing that has really helped me personally to maintain my poise, as they say, is knowing how to handle other personalities. And something that I am going to have work on is being okay with turning down a job or partnership with those that don’t have the same standards and ethics especially when we are aware how Mr. R conducts his matters.

Our tone of voice, body posture, appearance, and integrity are all things that we have control over and are a reflection of our Professionalism.

I encourage everyone to take a self-inventory of the 10 Characteristics of Professionalism from time to time.

Thank you for reading. I would love to hear ways that you strive to be your best professional so please comment below.


Freedman, J (2017) Emotions in Business • Six Seconds. Retrieved 7 December 2017, from http://www.6seconds.org/business/emotions-in-business/

Joseph, C (2017).10 Characteristics of Professionalism. Smallbusiness.chron.com. Retrieved 7 December 2017, from http://smallbusiness.chron.com/10-characteristics-professionalism-708.html

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